The manufacturer warrants the product SCANPATCH®, specifically the brands ICEPACK, TRAVELID, PETID, SENIORID, SECURTAG, STUDENTID to be free from defects in workmanship and materials, under normal general use and conditions, for a period of one (1) year from the original invoice date. The manufacturer agrees, at its option during the warranty period, to repair any defect in material or workmanship or to furnish a repaired or new replacement product in exchange without charge (All costs for shipping, handling, packing, return postage, and insurance will be incurred by the customer and shall be reimbursed on submission of receipts for all legitimate claims). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the product number on original dated sales receipt.

• NFC CHIP - The manufacturer warrants the NFC chip against manufacturing and material defects for ONE year.
• PATCH – The manufacturer warrants the fabric or any other material used on your SCANPATCH® against; seam failure and fabric separation for one year. The manufacturer does not cover pilling and nap loss, which is a result of normal wear, nor fading, which can be caused by overexposure to sunlight and other natural causes.

• Claims for merchandise that has been received damaged or defective must be made within TEN days from invoice date. The product should NOT be activated. All activated products shall be deemed to have been received in good condition.
• Claims for all other types of merchandise issues must be made within ONE year from the invoice date.
• Any claim for defective merchandise returns must be packed in original packaging.
• We reserve the right to specify that items be returned to the original retailer for inspection, also be inspected by our representative in the field.
• Pictures are required to claim defective merchandise, along with a copy of the original invoice.
• If the claim is justified, the item(s) will be repaired or replaced. It is our policy to replace the product whenever possible.

This warranty does not include:

• Any condition resulting from other than ordinary wear.
• Any condition resulting from incorrect or inadequate maintenance or care.
• Damage resulting from misuse, abuse, negligence or accidents.
• Dissatisfaction due to buyer’s regret.
• Normal wear and tear.
• Damage incurred during attachment to clothes or any other surface.

The Company makes no express warranty or condition whether written or oral and the company expressly disclaims all warranties and conditions not stated in this limited warranty. This warranty is valid only in the country of India and to the extent allowed by the local law of jurisdictions outside India, the Company disclaims all implied warranties or conditions, including any implied warranties of merchantability and fitness for a particular purpose. For all transactions occurring in India, any implied warranty of condition of merchantability, satisfactory quality, or fitness for a particular purpose is limited to the duration of the express warranty set forth here-in above. For consumer transactions, the limited warranty terms contained in this statement, except to the extent lawfully permitted, do not exclude, restrict, or modify but are in addition to the mandatory statutory rights applicable to the sale of this Product to the Purchaser.

All warranty claims must be filed by the consumer to the retailer of this product, who in turn is to contact the manufacturer regarding any warranty return or replacement. The manufacturer will not handle claims from the consumer directly. Please retain invoices for a minimum of one year for warranty purposes. Shipping and handling fees are to be paid for by the customer and shall be reimbursed on submission of receipts if claim is legitimate.

Estilo Moderno Ventures Pvt. Ltd.

Email : info@estilomodernoventures.com

Tel : +91 9834397437